See some common questions and answers below, or email us at support@hellohealth.au
Once you have purchased a program and entered all your personal details, you will be redirected to the members area. From there you will have your custom built program ready to access!
Yes, maintenance is crucial for advancing in your health journey, which is why our programs are regularly updated with new meal plans based on your chosen program. You'll also receive ongoing support from me and my team. The best part is that you're not locked into a long-term commitment—you can cancel anytime.
Absolutely, my programs are available for purchase and access from anywhere in the world! It's essential to me that everyone, regardless of location, can benefit from this program.
No, each month offers something new. This includes new meals and adjusting your diet as your body evolves. It’s important to continually challenge your body to ensure progress.
For information on my refunds and returns policy, please see the terms and conditions.
To cancel your subscription you must email me with at least 7 days notice so that you are not charged again. Please note that once you cancel your account, all plans and support will be removed from your account.
To adjust your dislikes list, go to your profile tab in the members area. Select ‘dietary preferences,’ then click on the ‘ingredients I dislike’ tab. From there, you can add or remove ingredients from your dislikes list.
To swap out meals, click on the meal you want to replace. You’ll see a ‘swap’ option on the tab; select it and follow the instructions on the pop-up window.